AI MessageBot is a self-hosted WhatsApp Business Cloud API inbox and CRM. It helps teams manage customer conversations and can automatically send AI-generated replies when configured consent, safety, automation and WhatsApp messaging rules allow it.
FAQ · Product scope
Frequently asked questions about AI MessageBot.
Clear answers about autonomous sending, Cloud API connectivity, policy limits, data handling and current release scope.
Yes. When every configured policy check passes, AI MessageBot can generate and send a reply without requiring a person to click Send. Automatic delivery depends on consent, an applicable open WhatsApp service window, enabled automation settings, connector availability and safe AI output.
AI MessageBot supports approved WhatsApp Business Cloud API configurations. Provider configuration is connected through the secure workspace, while credentials are handled server-side.
No. AI MessageBot uses the official WhatsApp Business Cloud API. It does not connect to personal WhatsApp accounts, use QR login or rely on personal WhatsApp sessions.
Automatic delivery is blocked. The conversation remains visible to the team for appropriate human follow-up.
AI MessageBot does not treat a closed service window as permission for ordinary automatic replies. The conversation remains visible for human follow-up and permitted messaging must follow applicable WhatsApp rules.
Yes. Authorized users can manage global automation, per-chat automation and chat pause settings, and can manually take over a conversation whenever needed.
Depending on backend configuration, AI MessageBot can use Gemini, NVIDIA, or run with AI disabled.
No. Provider credentials are handled server-side and are never exposed to the browser or desktop client.
No. AI MessageBot is independent and is not endorsed by or affiliated with Meta.
Not yet. AI MessageBot is designed for secure web workspace and installable PWA access. A free-to-download Android sign-in companion is planned for Google Play, but no public store availability is claimed until that release has been approved and published.
AI MessageBot can autonomously handle eligible conversations, but messaging remains subject to configuration and applicable WhatsApp Business Cloud API rules and limits.