AI MessageBot
Request Early Access

Workflow · From inbound to delivery

How AI MessageBot autonomously handles WhatsApp conversations.

Every message follows a connected path through verification, current-state checks, AI generation, final policy evaluation and either automatic delivery or human follow-up.

  1. 01

    A message arrives

    Verified WhatsApp Cloud API events are parsed and matched to the current conversation.

  2. 02

    Current state is checked

    Consent, service window, connector, chat, automation and provider conditions are evaluated.

  3. 03

    AI prepares a reply

    The configured provider drafts a context-aware response in the selected conversation style.

  4. 04

    Automatically send or hand over

    When the reply is safe and every policy condition is still met, AI MessageBot sends it automatically. If policy, consent, timing or safety blocks delivery, the conversation stays available for human follow-up.

Inbound message
MC

“Has my order shipped?”WhatsApp Cloud API event

Policy evaluation
AllowedCurrent state
  • Consent
  • 24-hour window
  • Connector
  • AI safety
Next action

Auto-send approvedReply sent automatically when all checks pass

Policy-gated
✓

Automatic send allowed

  • Chat is active
  • Connector is ready
  • Consent is opted in
  • The applicable service window is open
  • Global automation is enabled
  • Chat automation is enabled
  • Chat is not paused
  • AI provider is ready
  • AI output is safe
  • Final send policy passes
!

Human follow-up required

  • Consent is missing
  • Service window is closed
  • Connector is unavailable
  • Chat is paused
  • Automation is disabled
  • AI is unavailable
  • AI output is blocked or unsafe
  • Final policy check fails

AI MessageBot Request Early Access

Prepare a controlled early-access rollout.

Connect an approved Cloud API configuration, define the send policy and validate the full autonomous path before production.

Request early access